Shipping policy

Processing Times

Orders are processed within the estimated timeframe stated on our website.

Many of our products are handmade or custom-produced, which may result in extended production times.

Delivery times are estimates only and may vary depending on:

We always aim to keep customers informed regarding any delays.

Shipping costs are calculated at checkout based on:

Additional shipping fees may apply for oversized or fragile products.

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer.

Customers must inspect all products immediately upon delivery and before installation or use.

Any visible transport damage must be reported:

Failure to report damage within this timeframe may affect claim eligibility.

Orders returned due to uncollected shipments may incur fees for: